Frank & Fred Casino Review

Frank & Fred Casino is one of those online destinations where the name alone is a cause of intrigue. Who exactly are Fank and Fred? Are they two real people who maintain the casino, or can you expect to run into two animated mascots when you visit the site? As it happens, the casino is in no particular hurry to divulge the details: as far as most users should be concerned, Frank and Fred are no more than an excuse for a catchy and comical name. There are more important matters to investigate: what kinds of games does the site have? Will it fulfill its promises in terms of bonuses and promotions? Can the customer support team be relied upon if you need professional assistance? Above all, is this one of the best online casinos for Canadian players or merely average? Our Frank & Fred casino review will answer all of these questions and more besides.

Frank & Fred Bonuses and Promotions

We shall start our Frank & Fred casino review with a look at an aspect that many prospective players will be eager to learn about: bonuses and promotions. There is no shame in this, as the whole point of such offers at the best Canadian online casinos is to attract new customers. The question is whether the offers are as generous as they seem on the outside, something that we shall soon be finding out…

Frank & Fred Welcome Bonus

Frank & Fred offers its new members a quite good welcome bonus of 100% up to $1000 plus if you deposit min $77 you will get 77 Spins on Fred’s Lucky 777 slot game. This offer has a certain numeric theme: the minimum eligible deposit is $40 or more, while the free spins are 77 in all and can only be used on a specific game — which happens to be Fred’s Lucky 777. Quite interesting and generous we can say! The wagering requirements of the welcome bonus are 30x the total amount and the free spins will be credited in a batch of 11 during a period of one week.

Frank & Fred Promotions and VIP Program

Our Frank & Fred casino review can confirm that, as peculiar and disappointing as it might seem, the site has no promotions to speak of beyond the welcome bonus. If you have come across a review at another site that describes the offers at the “Campaigns” section at Frank & Fred, we regret to inform you that these reviews are out of date, as the casino has since removed the section in question. So, there are no cashback offers, no reload bonuses, no additional opportunities for free spins, and not even a loyalty scheme (even though such a scheme is mentioned in some of the site’s alt text). The welcome bonus is all you get.

Frank & Fred Games and Providers

Whether you are looking at new Canadian online casinos or the older veterans in the field, one section shall be more important than all others: the selection of games. Like all of the most user-friendly casinos, Frank & Fred divides its games into multiple neat categories, so the following section of our Frank & Fred Casino review will examine each major category in turn.

Slots

The slots section at Frank & Fred Casino is well laid out, with many options that make it easier for you to find what you are looking for. You can access a curated selection by clicking “Fred’s Favorites“; you can focus on new games, jackpot games, and drop-and-win games; you can sort the games by the provider or by feature (Megaways, sticky wilds, gamble, grid play, expanding symbols and cascading symbols are the six categories here); or you can click “all games” and access every slot together on a single page. No matter what options you choose, you are sure to find a slot game that suits your interests and playing style.

The game themes are pleasingly varied, covering Greek mythology (Midas Coin, Zeus Lightning Powerreels), the western genre (Wild West Chest, Sticky Bandits, Wild West Gold), martial arts (Wild Fight), ancient Egypt (the Asp of Cleopatra, Book of Dead, Vault of Anubis), anime cuteness (Sweet Alchemy), horror (Zombie Rush, Zombie Queen, Zombie Circus) or traditional slot machine fare (Super 5, Sunny Fruits). You can also play the site-exclusive Fred’s Lucky 777.

Classic Games

The best casinos online fully understand the importance of including not only a varied slot selection, but also a well-stocked range of table games. At Frank & Fred, you will come across many variations on the classics. If you feel like a game of roulette, you can choose between American Roulette, European Roulette, European Roulette Pro, Roulette Silver, and more. If you are more in the mood for blackjack, then you can choose from 21 Blackjack, Blackjack Multi-Hand, Blackjack Multi-Hand VIP, Blackjack Royal Flush, or Blackjack European, amongst other options. Baccarat enthusiasts, meanwhile, can try Big Win Baccarat or Baccarat First Person. Other card games on offer are 3 Hand Casino Hold’em, Aces & Faces, All American, Bonus Poker, Casino Hold’em, Casino Stud Poker, and more. Outside of cards and roulette, you can try craps, dragon tiger, Dream Catcher, or Football Studio.

Live Dealer Games

Rather oddly, Frank & Fred’s section of live games is not part of the main gaming menu (as is generally the case with both old and new Canadian online casinos) but can instead be accessed only from the menu at the very bottom of the site of the pop-up menu in the bottom-left corner. Despite this minor awkwardness, any fan of live dealer games is unlikely to be disappointed when they arrive.

The range of games on offer is broad indeed, covering roulette (Lightning Roulette, Instant Roulette, Immersive Roulette), blackjack (Power Blackjack, Infinite Blackjack, Free Bet Blackjack), poker (Three Card Poker, Ultimate Texas Hold’em, Caribbean Stud Poker), baccarat (Baccarat No Commission, Lightning Baccarat, Baccarat Squeeze), “wheel of fortune” games (Dream Catcher, Crazy Time) and a range of miscellaneous games: Super Sic Bo, Mega Ball 100x, Monopoly Live, Football Studio, Deal or No Deal Live, Dragon Tiger Live, Craps Live and even Gonzo’s Treasure Hunt Live, based on the popular slot game. The live section is divided into different categories, so you can choose your preferred type of game by clicking on a tab.

Games Providers

If you click the “providers” tab in the games menu you will be given a list of the games providers who have contributed to the site, many of whom you will recognize from a large number of well-regarded online casinos for Canadian players. These include Play’n Go, the mobile specialists responsible for the likes of Fire Joker Freeze and Charlie Chance; NetEnt, the prolific company behind Parthenon: Quest for Immortality, Rome: The Golden Age, and many others; Quickspin, who show a particular flair for fantasy-themed games like Ark of Mystery and Artemis vs Medusa; Push Gaming, responsible for creating the colorful worlds of Wizard Shop and Tiki Tumble; plus Pragmatic Play, Elk, Red Tiger Gaming, Isoftbet, Relax, Big Time Gaming, Nolimit City, Gamomat, Redrake, StakeLogic, PG Soft, and Leander Games. At the very bottom of the page is an “others” category that includes games made by various smaller providers. So, if you have a favorite provider, you will have no trouble accessing its games quickly and simply at Frank & Fred. 

Frank & Fred Methods of Payment

This section of our Frank & Fred Casino review will look at the question of payment methods: this is a vital area of any online casino, as nobody wants to sign up for a new site only to find that they have no way of making a transaction with it. We can confirm that Frank & Fred accepts Visa, Mastercard, Interac (including Interac e-transfer), ecoPayz, iDebit, and MuchBetter.

Deposit and Withdrawals

The minimum deposit sum for all payment methods is $40, while the maximum will vary from method to method: ecoPayz and MuchBetter have maximums of $1500, Interac and iDebit have maximums of $2500, and Visa and Mastercard each come with a limit of $3000. Interac e-transfer cannot be used for deposits, as it is a withdrawal-only method. In all cases, the deposit will be instant and will incur no fees. Unlike deposits, it is possible to carry out withdrawals via bank transfer and Interac e-transfer if you so choose. For most methods, the payout limit will be $5000, although there are exceptions: Visa and Mastercard have $3000 limits, while bank transfer and Paysafe cards have no limits attached.

Frank & Fred Casino Customer Service

As we near the end of our Frank & Fred Casino review, we can report that the site’s customer service is somewhat disappointing. The casino has no FAQ section, nor does it provide methods of contacting the customer support team via telephone or email. Aside from the usual social media links, the only obvious way of getting in touch is through live chat, an option that can be accessed via the main menu (labeled simply “chat”). In terms of customer support options, Frank & Fred cannot be counted among the best casinos online.

Frank & Fred Casino License

Frank & Fred Casino is operated by The Mill Adventure Limited. This company is registered under the gambling laws of Malta, bearing the registration number C 90719 and the license number MGA/CRP/716/2019. Its registered address is Ewropa Business Center, Level 3, Suite 701, Dun Karm Street, B’Kara BKR 9034, Malta.

Is Frank & Fred One of the Best Online Casinos for Canadian Players in October 2024?

While a few disappointing aspects like the scant promotions and customer service options prevent the site from truly rivaling the best Canadian online casinos, Frank & Fred does put effort into making up for its shortcomings. The generous welcome bonus, easy-to-navigate website (even when played on a mobile device), and a wide variety of games allow us to end our Frank & Fred casino review on a positive note.